09jili Casino – Privacy Policy

1. Who We Are

09jili Casino ("09jili," "we," "us," "our") operates the online gaming platform accessible at 09jili.net. We are the data controller responsible for the personal information you provide when you register, play, or otherwise interact with our platform.

09jili Casino operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

If you have any questions about how 09jili handles your personal data, you may contact our Data Protection Officer (DPO) at the email address provided in Section 14 of this policy.

2. Personal Data We Collect

09jili Casino collects the following categories of personal data from players and site visitors:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, problem gambling self-exclusion records may reference health-related disclosures you voluntarily provide).

3. How We Collect Your Data

09jili Casino collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or updating your account profile.
• Automated technologies: Technical and usage data collected automatically when you visit the 09jili website or use the platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering (AML) screening services; payment confirmation data from GCash, Maya, and banking partners.
• Regulatory sources: Data received from PAGCOR or other regulatory authorities in connection with compliance obligations, including self-exclusion lists.

4. Why We Use Your Personal Data

09jili Casino uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 09jili player account, including verifying your identity and age (21+ requirement).
• Service delivery: To provide access to games, process deposits and withdrawals in Philippine Peso, and deliver bonuses and promotions you are eligible for.
• Legal and regulatory compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, Know Your Customer (KYC) regulations, and the Philippine Data Privacy Act.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, cheating, multi-accounting, and other prohibited conduct.
• Responsible gaming: To monitor player behavior for signs of problem gambling, enforce self-exclusion requests, and apply deposit or loss limits you have set.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Platform improvement: To analyze usage patterns, fix technical issues, and develop new features that better serve Filipino players.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent or where we have a legitimate interest, and always with an easy opt-out option.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 09jili Casino processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering — including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, AML obligations, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and optional analytics features, where you have given explicit, informed consent. You may withdraw consent at any time by contacting support or updating your account preferences.

6. Data Sharing & Disclosure

09jili Casino does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, Maya, and Philippine banking partners, solely to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory requirements.
• Game software providers: Licensed game developers whose titles are hosted on the 09jili platform may receive anonymized session data for technical support purposes.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where required by law or regulatory order.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection vendors operating under strict data processing agreements that prohibit them from using your data for any purpose other than providing services to 09jili.
• Professional advisors: Lawyers, auditors, and accountants, where necessary for legal or financial compliance purposes, under obligations of confidentiality.

All third parties with whom 09jili shares personal data are required to implement appropriate technical and organizational security measures and to process data only in accordance with our instructions and applicable Philippine law.

7. Cookies & Tracking Technologies

09jili Casino uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics cookies: Help us understand how players use the platform — which games are most popular, where players encounter difficulties, and how to improve the overall experience. Analytics data is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content within the 09jili platform. We do not use third-party advertising networks that track you across other websites.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in and using the platform.

8. Data Retention

09jili Casino retains your personal data for as long as necessary to fulfill the purposes described in this policy, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:

• Account and identity data: Retained for a minimum of five (5) years from the date of account closure, as required by AML regulations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction.
• Responsible gaming records: Self-exclusion records are retained for the duration of the exclusion period plus five (5) years thereafter.
• Customer support communications: Retained for three (3) years from the date of the last interaction.
• Technical and usage data: Retained for up to twelve (12) months, after which it is aggregated or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

9. Data Security

09jili Casino implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 09jili platform.
• Encryption of sensitive data at rest, including financial account details and identity documents.
• Role-based access controls ensuring that only authorized 09jili personnel can access personal data, and only to the extent required for their specific job function.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent security professionals.
• Multi-factor authentication (MFA) options available to all registered players to protect account access.
• Incident response procedures to detect, contain, and notify affected players and the National Privacy Commission of any personal data breach within the timeframes required by law.

While 09jili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 09jili Casino:

• Right to be informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Privacy Policy.
• Right to access: The right to request a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification: The right to have inaccurate or incomplete personal data corrected. You may update most account information directly from your account dashboard.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations (e.g., AML record-keeping requirements may prevent immediate deletion).
• Right to object: The right to object to processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at the email address in Section 14. We will respond to all verified requests within fifteen (15) business days, as required by the Data Privacy Act.

11. Children & Minors

The 09jili Casino platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing casino-style gambling in the Philippines. We do not knowingly collect personal data from persons under the age of 21.

If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, forfeit any balance in accordance with our Terms & Conditions, and securely delete the personal data in question. If you believe a minor has registered on the 09jili platform, please contact us immediately at the address in Section 14.

"Gambling is addictive. Know when to stop."  |  21+ Only players aged 21 and above may register.

12. Third-Party Links

The 09jili platform may contain references to third-party services such as payment processors (GCash, Maya, Philippine banks). Once you leave the 09jili platform and interact with a third-party service, that service's own privacy policy governs the collection and use of your data. 09jili Casino is not responsible for the privacy practices of third-party services.

We encourage you to review the privacy policies of any third-party services you use in connection with your 09jili account, particularly your chosen payment provider.

13. Changes to This Privacy Policy

09jili Casino reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. When we make material changes, we will notify registered players by email and display a prominent notice on the platform for at least thirty (30) days before the changes take effect.

The "Last Updated" date at the top of this page will be revised with each update. We encourage you to review this policy periodically. Your continued use of the 09jili platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 09jili Casino, please contact our designated Data Protection Officer:

• DPO Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 from your account dashboard after logging in.

We aim to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within fifteen (15) business days. For complaints that cannot be resolved directly with 09jili, you may escalate to the National Privacy Commission of the Philippines at privacy.gov.ph.